Returns & Exchanges
At Gloomy Bear Shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, un-clawed condition. Please ensure all tags remain attached to your apparel and accessories to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your Gloomy Bear items in their original packaging, ensuring the product is unworn and all original labels are intact.
Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing